FAQ

What products does Zenn Fashion offer?
We offer a wide range of fashion items including Women's Tops, Women's Bottoms, Men's Tops, Men's Bottoms, and Fashion Accessories.

2. How can I contact Zenn Fashion?
You can reach us via email at info@zennfashion.com. Our customer service team will respond to your inquiries as soon as possible.

3. How do I place an order?
Simply browse our collections, select your desired items, choose the correct size and quantity, and click "Add to Cart". Once you’re ready to purchase, proceed to checkout to complete your order.

4. What payment methods do you accept?
We accept major credit cards (Visa, MasterCard, American Express), PayPal, and other payment methods as indicated at checkout.

5. Can I modify or cancel my order?
If you need to modify or cancel your order, please contact us immediately at info@zennfashion.com. We can only make changes or cancel orders before they are shipped.

6. What are your shipping options and delivery times?
We offer standard and expedited shipping options. Delivery times vary based on your location and the shipping method chosen. Estimated delivery times will be provided at checkout.

7. Do you ship internationally?
Yes, we ship to many countries worldwide. Shipping costs and delivery times for international orders will be calculated at checkout.

8. How can I track my order?
Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your order on our website or the carrier’s website.

9. What is your return policy?
We accept returns within 30 days of the delivery date. Items must be unworn, unwashed, and in their original condition with tags attached. Please contact us at info@zennfashion.com to initiate a return.

 

10. How do I return an item?
To return an item, email us at info@zennfashion.com with your order number and reason for return. We will provide you with return instructions. Please note that return shipping costs are the responsibility of the customer unless the item is defective.